YOUR PRIVACY IS IMPORTANT
Our Privacy Policy explains how information about you is collected, used, and disclosed by your access or use of this website or otherwise as a result of your interactions with us. By visiting this website directly or through another site, you accept the terms and conditions of this policy. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of this website.
This privacy policy applies to all information collected through our and/or any related services, sales, or marketing (we refer to them collectively in this privacy policy as the "Services"). Parlenaz is committed to protecting personally identifiable information you may provide us through this website including your name, delivery address, credit/debit card number, billing address, email address, telephone number, age, and style interests.
We are not responsible for the content or privacy practices on any website not operated by us to which this website links or that links to this website.
INFORMATION COLLECTION
There are several different ways to collect information from you on this website. To place your order, you will be asked to provide certain personal information, including your name, shipping, billing address(es), phone number, email address, and credit card number. In addition, we may also ask you for your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.
Parlenaz may also collect certain non-identifiable information when you visit, use, or navigate this website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use the website. This data will not be used in association with any personal information. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.
Parlenaz may use cookies and other tracking technologies to collect and store your information. Cookies are small information files that are sent to your computer and stored on your hard drive. Cookies are to display personalized content, appropriate advertising, and store your preferences on your computer. Visitors or users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Website. By continuing to navigate this website without changing your cookie settings, you hereby acknowledge and agree to Parlenaz's use of cookies.
We will not store or keep any financial information you provide.
INFORMATION USE AND DISCLOSURE
Internal Use:
We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve this website’s content, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this website.
We will use your personal information to communicate with you about this website and your orders and deliveries. Also, We may send you a confirmation email when you register with us. We may send you a service-related announcement on rare occasions when it is necessary (for example, if we must temporarily suspend our maintenance service.) Also, you may submit your email address for reasons such as registering for a contest or sweepstakes or to sign up for email newsletters and special offers. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails. Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.
External Use:
We may disclose certain personal information to third parties that perform specific functions on our behalf. However, we will only disclose the information that is necessary for them to perform their service.
We must provide your credit card number to financial-services corporations such as credit card processors and issuers as is required to process your orders. We will use industry-standard security measures, including data encryption when providing your credit card number to others.
We may disclose personal information or financial information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms and Conditions or other agreements, or protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use this website for illegal reasons or to commit fraud.
We will not sell (or trade or rent) personally identifiable information to other companies as part of Parlenaz's regular course of business.
THIRD PARTIES
We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.
DATA SECURITY
We take reasonable measures, including administrative, technical, and physical safeguards, to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
REQUESTS AND QUESTIONS
Parlenaz is always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied. We want you to return to the site and recommend us to your friends and family. Upon your request, Parlenaz will:
(a) Correct or update your personal information;
(b) Stop processing your information;
(c) Stop sending emails to your email address;
(d) Disable your account to prevent any future purchases through that account.
You can make these changes in your Parlenaz account or by sending your requests to info@parlenaz.com or through Contact Us page.
NOTE: Please do not email your credit card number or other sensitive information.
Also, any questions, concerns, or feedback about our Privacy Policy or services can be emailed to the customer support team, who will be delighted to assist you.
